Category Archives: Conversations

Appreciation is the easiest way to win more business

Whether you want to sell more to the clients you already have or create new ones, the quickest way to building a relationship is showing appreciation. When people feel like you go above and beyond, they will remember you – … Continue reading

Posted in Conversations, Habits, Small Business Development | Tagged , , | Leave a comment

How to Manage Difficult Conversations

A difficult conversation is a conversation where we have to manage our emotions and information in a sensitive way. We may need to address personality clashes, or deal with personal problems, or address poor performance, conduct, or investigate complaints. Most … Continue reading

Posted in Business/Leadership Coaching, Conversations, Small Business Development | Leave a comment