Category Archives: Customer Retention

Perform a SWOT Analysis NOW, rather than later!

The challenge faced by all businesses is delivering the client a product or service he or she values and doing so better than the competition. To meet this challenge, a business or firm must examine its operations and set meaningful … Continue reading

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Client Retention Strategies Increase Profits

In any business the cost of losing customers is dangerously high and negatively impacts the entire company, which is why it’s more profitable to expend your efforts on retaining existing clients. It is a well-known fact that it takes more … Continue reading

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